Icebox Eats

Privacy Policy

Effective October 26, 2026

Icebox Eats LLC ("Icebox Eats," "we," "us") respects your privacy. This policy explains what information we collect when you visit iceboxeats.com, place an order, request catering, or communicate with us, and how we use it.

Information we collect

• Contact details: name, email address, phone number, company or organization.
• Event and order details: event date, location, headcount, menu preferences, dietary needs and allergies, delivery instructions, and budget range.
• Order and payment information: order history and billing details. Payments are processed by our third-party payment and ordering providers; we do not store full card numbers.
• Website data: basic analytics and cookies collected automatically when you browse our site.

How we use your information

• To respond to inquiries, prepare quotes, and fulfill catering and meal prep orders
• To communicate about your order or event, including confirmations, details, and delivery and arrival updates
• To send menus, seasonal offers, and updates, if you have opted in to receive them
• To improve our food, service, and website

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (such as our website, online ordering, payment, CRM, and email and text messaging platforms), and only as needed to provide those services, or when required by law.

Email

You can unsubscribe from marketing emails at any time using the link at the bottom of any email. We will still send messages related to orders you place.

Data retention and security

We keep your information only as long as needed to serve you and meet legal and accounting requirements, and we use reasonable safeguards to protect it.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The effective date above shows when it was last revised.